CMCO Same Day Delivery, Please Order Before 3pm.
DELIVERY SERVICES & POLICY

The goods will deliver to receiver at the following times:

Order Initiated By Customers    Good Deliver
12:00am - 10:00am  Same Day 10.30pm - 5:00pm
12:00pm - 3:00pm  Same Day 5:01pm - 8:00pm (Top up RM18)
 3:01pm - 6:00pm  Same Day 8:01pm - 11.30pm (Top up RM51)
6:01pm - 10:00am Next Day 10:30am - 5:00pm

 

 

 

Express Delivery:                                    

  • For Express Delivery is deliver the goods within 3hrs after make successful order, within 20km from our shop (means our selected coverage area).
  • For more than 20km, we also will deliver the goods as soon as we can.
  • Order time available for express delivery is between 10am-6pm.
  • If purchased Express Delivery after 6pm to next day 10am, we will deliver the goods at next day 10am-1pm.

*** Once successful make order for EXPRESS DELIVERY, pls call us directly to inform for arrange order. If Fave Florist delay for delivery without receive any confirmation call, Fave Florist will no compensation will be made. ***

 

 

 

FREE DELIVERY ONLY APPLY FOR KUALA LUMPUR & SELECTED SELANGOR WITH PURCHASE RM108 & ABOVE.

Delivery Fee for following location:

Shah Alam = RM18 Cyberjaya = RM18 Putrajaya = RM18 Kajang = RM28 Bangi = RM28
Semenyih = RM28 Puncak Alam = RM30 Setia Alam = RM30 Klang/Port Klang = RM30 Sungai Buloh = RM30
Rawang = RM30 Telok Panglima = RM50 Banting = RM60 Jenjarom = RM60 Sepang = RM60
KLIA/KLIA = RM60        
         

 

 


Please make sure the delivery date, address and recipient's contact details which you provide are accurate. The onus is on the sender to ensure that the recipient or dedicated representative is around to receive the gift.
* For the delivery locations that have charges (eg: sungai buloh, rawang, puchong, shah alam, cyberjaya, putrajaya, puncak alam, setia alam, klang, port klang, sepang, KLIA, KLIA2, etc...), pls order minimum one day in advance OR same day before 5pm, the delivery time will be 10:30am-11pm. If order between 2pm-5pm, wish to deliver by same day, pls pay for EXPRESS DELIVERY FEE as RM80, we will deliver your goods in 4-6hours after you make the successful order.

If the first delivery fails, we are able to arrange a redelivery for the next available time zone at a charge (amount varies depending on location).

NOTE - If you couldn’t find the area you want, kindly call us at +6012-807 3245.

 

Valentine's Day, Peak and Seasonal Period

Valentine's Day (14 Feb 2020) delivery fee at RM50. Delivery time 10am-11pm, No Specific time, No time slot. Last call order until 5pm. 

* Ordered time at 14 Feb 2020  10am-12pm, and wish to do same day delivery, goods will deliver between 1pm-5pm.

* Ordered time at 14 Feb 2020 12pm-5pm, and wish to do same day delivery, goods will deliver between 5pm-11pm.

* If any order after 5pm, the goods will deliver on next day (15 Feb 2020). 

Please ensure that your recipient's address, contact numbers, and gift messages are correct when placing your order. Due to the high influx of orders, we will not be able to accommodate any amendments made to your Valentine's Day orders.

* For all orders for Valentine's Day bouquets, and wish to delivery between 12-17 Feb 2020, only can order follow this link [ https://www.faveflorist.com/valentine  ]. If any other bouquets ordered not in [ https://www.faveflorist.com/valentine ] , and wish to deliver between 12-17 Feb 2020, Fave Florist reserves the right deliver on 18Feb 2020. NON REFUNDABLE APPLY *

 

 

SUBSTITUTION POLICY

Fave Florist reserves the right to make subsitutions of flowers, greenery, baskets, vases, wrapping papers, fruits, soft-toys and any other material used in our flower arrangements with others of equal or higher value should the original materials be unavailable.Orders cannot be cancelled & refund once the payment has been made. There will be a 50% cancellation charges if order has been attempted. There will be no refund where payment has been made. A credit note, valid for the next 6 months, will instead be issued in lieu of the refund.All Products are subject to availability. In the order of any supply difficulties, we reserve the right to substitute a Product of equivalent value and quality without notice.Product requests, we will try to fulfill all requests to the best of our ability. For simple requests like changing the color of the flower from say, red to white, just put it down in the Add Comments about your order and we will try to accommodate the request subject to the availability of the color. However, for more complicated requests, such as arrangements to your specifications, please contact us to find out if it would be possible. 

SPECIFIC TIMES - Not able to guarantee, but will do our best to accommodate your request. You may place your request on the remarks.FESTIVE SEASONS - (Eg: Valentine’s Day, Mother’s Day, Hari Raya, Christmas). As festival season is our peak time, we will try our best to accommodate your requests.